From Frustration to BFD Approval: One U Visa Applicant’s Journey with Pro Se Pro

Applying for a U visa can be an overwhelming process filled with delays, false starts, and uncertainty—especially when your case ends up at the Nebraska Service Center, one of the slowest and most unpredictable processing centers for immigration cases.

This is the real story of one U visa applicant who, after a failed attempt to speed things up through a mandamus lawsuit with a private lawyer, found real support and success with Pro Se Pro. 

Their experience highlights the emotional weight of the process and the practical steps it took to finally receive a Bona Fide Determination (BFD) and Employment Authorization Document (EAD).

Their name is withheld to protect their privacy—but their story offers hope to thousands in similar situations.

The Long Wait Begins

Like many U visa applicants, this individual and their spouse had been waiting a long time for the case to be moved. The husband had submitted his U visa application, and they were counting on receiving the U visa EAD to stabilize their life in the U.S. But months passed—then years—with no sign of a BFD or work permit.

Their case, like thousands of others, was caught in the backlog at the Nebraska Service Center.

The family eventually decided to hire a lawyer and filed a mandamus lawsuit, a legal action intended to force USCIS to take action on a delayed case. But after the lawsuit was filed, communication from the lawyer stopped completely. They never received updates or any indication that progress was being made.

The experience left them more anxious and alone than ever before.

Turning to Pro Se Pro

Then came a turning point. On February 21, the wife made her first call to Pro Se Pro. She spoke with a team member, seeking clarity on the case and support after the disappointing experience with the previous attorney.

The team member explained the process in full detail:

• The mandamus lawsuit was still valid, and Pro Se Pro would take over support.
• All documents had been submitted correctly.
• The check for the filing fee had been cashed.
• Once USCIS received the summons, they would have 60 days to respond.
• The approval rate for these cases was high, with very few denials.

Pro Se Pro also offered reassurance amid growing anxiety about national news—including concerns that Trump-era immigration policies might impact their case. Pro Se Pro helped them understand the real status of their situation and provided clarity when they needed it most.

Step-by-Step Support Through the Nebraska Process

By May 7, their case had reached the Nebraska court system. That’s when things started to move again.

Here’s what happened:

• The husband signed a document for a motion to dismiss.
• Pro Se Pro was prepared to re-file locally if the Nebraska court failed to act.
• The team explained that Nebraska and Vermont are typically more open to granting BFDs, though Nebraska can be slower due to specific judges.
• Pro Se Pro advised them that the next few weeks would be critical and that responses typically come within that window.

A few days later, on May 12, the court dismissed the case, but Pro Se Pro was ready. Documents were signed and returned promptly, and communication with the client continued consistently.

Even during the waiting period, Pro Se Pro kept the family informed:

• They explained that BFD determinations would be mailed to the home address on file.
• They tracked other similar cases and provided updates on what to expect.
• The team emphasized continued patience, while still pushing for review and follow-up.

Throughout the wait one of the Pro Se Pro team members, stood out. In the client’s own words from their review:

“I would call Benjamin every other day asking for updates on my case. He never hesitated to answer any of my questions. He always gave me good advice and kept me hopeful.”

Approval—and Relief

After months of careful follow-up, paperwork, and emotional support, the breakthrough finally came:

✅ BFD approved
✅ EAD granted
✅ Case closed—with a win

The family’s relief was palpable. For the first time in years, they felt a sense of control and closure. As they shared in their heartfelt Google review:

“Pro Se Pro fulfilled their promise! My case would not have been approved without their help. Thank you so much, Benjamin. And thank you, John, for calling me personally to congratulate me—you are truly a blessing.”

Why Pro Se Pro Made the Difference

This wasn’t just about legal paperwork—it was about emotional resilience and having the right team at your side. Here’s what made Pro Se Pro different from their previous experience:

• Live, human communication with team members who always answered the phone
• Step-by-step tracking of the court and USCIS process
• Clear explanations of timelines, outcomes, and realistic expectations
• Emotional support from people who understand how stressful and isolating this journey can be
• Real results, not empty promises

What Others Waiting on a U Visa Should Know

If you're still waiting for your U visa BFD or EAD, this story is for you.

Here are the takeaways:

• You don’t have to do it alone—Pro Se Pro can step in even if you’ve already filed.
• A mandamus lawsuit isn’t the end—it’s a step that needs follow-up and expert support.
• Consistent, compassionate communication can ease the emotional weight of waiting.
• BFD and EAD approvals are possible, even in tough cases.

Ready to Take Control?

Whether you're still stuck in the backlog, frustrated by silence from your lawyer, or just want someone who actually answers your calls, Pro Se Pro is here to help.

Thousands of U visa applicants are waiting. But not all of them are waiting alone.

“I highly recommend Pro Se Pro to all those who are waiting a very long time to get their BFD and EAD!”

Start your journey toward peace of mind.

And if you’re wondering whe you might get your BFD, use our tool to estimate the date you’ll get approved.